Rebecca Zung on Negotiating with a Narcissist: Types, Supply, and the SLAY Method

The Mel Robbins Podcastwith Rebecca Zung· · Episode aired November 20, 2023· 10 min read
Listen to this summary

High-Level Overview

Mel Robbins opens this episode by naming narcissism as the single most requested topic from her listeners. Rather than repeating the common advice to cut narcissists out of your life, she focuses on a harder reality: often the narcissistic person is a parent, sibling, child, ex with whom you share kids, in-law or boss, and ending the relationship is not realistic or even desired. Her guest is Rebecca Zung, a top-ranked trial lawyer who spent about 20 years litigating high net worth divorces and studied narcissism so she could outmaneuver narcissistic opponents in court. She is the author of SLAY the Bully: How to Negotiate with a Narcissist and Win.

The tone is energetic, empowering and lawyerly, with Mel framing the hour as "court is in session" and sharing that she has a narcissistic person in her own life whom she is not removing. The conversation moves from definitions and types of narcissism, to the brain science of how it forms, to the concept of narcissistic supply, to the three phases of a narcissistic relationship, and finally to concrete phrases and a four-step negotiation framework.

Table of contents

The Discussion Explores:

  • What a narcissist really is: someone empty inside who needs constant external validation
  • The three common types: grandiose, covert passive-aggressive, and malignant
  • How childhood trauma causes arrested emotional development, and why narcissists can seem "blind" to their own behavior
  • Diamond-level and coal-level narcissistic supply, including triangulation
  • The three phases of a narcissistic relationship: love bombing, devaluing and discard
  • Why intermittent reward creates a physiological addiction and trauma bond
  • Phrases that disarm a narcissist without inviting rage, and the first boundaries to set
  • Rebecca's SLAY framework: Strategy, Leverage, Anticipate and You

Deep Dive into Main Ideas

What a Narcissist Really Is

Rebecca's starting point surprises many people: a narcissist is not someone who thinks highly of themselves, but someone with no internal sense of value who feels completely empty inside. Because of that emptiness, they must get all their feeling of worth from external sources, such as image, prestigious friends, big houses, money and cars, and from degrading, devaluing and manipulating others to feel better. It is scarcity-based and fear-based, and it is never enough; people around them are left feeling empty while the narcissist remains starving.

She uses The Wizard of Oz as a metaphor. The Wizard is the narcissist, a big projected head hiding a feeble, frightened man. You are Dorothy, trying to find yourself, and the goal is to become Glinda, who knows who she is all along. Rebecca points to the moment when Glinda tells the Wicked Witch, "go away, you have no power here." That, she says, is standing in your authentic power, and it is where this conversation is headed.

The Three Types of Narcissists

Rebecca describes the three most commonly discussed types, noting there are others and even healthy narcissism, and that people can be combinations. The grandiose narcissist is the one everyone pictures: in your face, bragging, impulsive, and in her view the easiest to spot. The covert narcissist is the stealthiest and in some ways the most dangerous. They are often seen as humanitarians, clergy, doctors or lawyers, people everyone thinks are so nice. They may present themselves as victims, agree to things and then not do them, take credit for your work, and deliver little jabs, like pretending to forget the name of your book, that are hard to prove to others but leave you feeling crazy.

As an example, Rebecca describes a covert narcissist seeding a smear campaign months before a divorce by voicing "concern" about a spouse's drinking to friends, so those friends later testify to a problem that may not exist. At work, it can look like being mysteriously left off an important email chain. The malignant narcissist is the one with no problem ruining your life: making false accusations, stalking, threatening and even violence.

How Narcissism Forms: Trauma and Arrested Development

Rebecca's research led her to see narcissism as a result of trauma. When children are exposed to stress repeatedly, their sympathetic nervous system keeps releasing adrenaline and cortisol, which she says can cause arrested development in the limbic system, the part of the brain responsible for emotional regulation. The prefrontal cortex, responsible for reasoning and judgment, keeps developing, creating a lag between thinking and emotion. Mel highlights the takeaway: narcissists are not born, they are made in childhood, and that is why they can be sharp intellectually but emotionally immature, spinning on a dime into rage.

When something triggers them, which can be verbal or nonverbal like an eye roll, a stance or a tone of voice, the limbic system takes over. Rebecca says "narcissists hear tones like dogs hear whistles." Because of splitting, seeing everything as black or white, the trigger produces what is called narcissistic injury, and they may retaliate, manipulate or even take themselves down to take you down. In that state they often have little recollection of their actions, which she calls a kind of blindness. Mel says this changed her life: when someone insists "that never happened," they may genuinely not remember, just as a child does not remember the mechanics of a tantrum. She credits Dr. Ramani Durvasula with helping her feel sorry for narcissists, which she says gives you your power back because they no longer seem so big and scary.

Negotiating with an Eight-Year-Old in a Tantrum

Because of this arrested development, Rebecca says you cannot communicate or negotiate with a narcissist the way you would with a rational, reasonable person. Mel frames it simply: treat it like negotiating with an eight-year-old, and Rebecca adds, an eight-year-old who is having a tantrum. Knowing this helps you stop taking it personally.

Rebecca also says narcissists are actually more afraid of you than you are of them. They fear abandonment, exposure and being found out as a ruse. Once you stand in your authentic power, they cannot touch you, because they prey on people with "leaky boundaries," meaning people who allow things to happen that they should not, like staying silent when they should speak up. Rebecca admits she once saw things happening with money in her own business and did not say anything when she should have.

Narcissistic Supply: Diamond Level and Coal Level

Narcissistic supply is anything that feeds the narcissist's ego; Rebecca calls it the only thing that motivates them. Diamond-level supply is all about image, what she calls the "window dressing" of the world: celebrities, money, a new partner, a judge, employers, clothing labels, cars, even which bank they use. They will protect diamond-level supply at any cost, even at the cost of their children. Coal-level supply comes from degrading, controlling and manipulating people and pushing others down, including backhanded comments like saying a dress is very becoming for your figure.

Mel describes triangulation, gossiping and trashing others to bond with someone, as her first introduction to narcissism, and Rebecca calls it the number one sign of this personality type. Mel warns listeners that once they see trashing others as a form of supply, they will see it everywhere.

Get new The Mel Robbins Podcast summaries by email

The GIST of every new The Mel Robbins Podcast summary in your inbox, daily or weekly. Free, and you can unsubscribe any time.

The Three Phases: Love Bombing, Devalue and Discard

Mel, who once worked on a domestic violence hotline, says the narcissistic relationship cycle feels almost identical to the honeymoon and abuse cycle she learned about there. Phase one is love bombing. Rebecca says narcissists become like chameleons, reading and mirroring exactly what you want, and come on so strongly you can hardly breathe: constant messages, declarations that you are soulmates, pushes to marry, move in, meet family, become business partners or share bank accounts. They often swoop in as a savior after a death or crisis. Mel stresses that this is usually not a conscious strategy but how they operate, which is why they so sincerely deny it later. Rebecca agrees they believe everything they say.

Phase two is devaluing. Once you are locked in, they exhale and the mask slips: stories stop holding up, lies emerge, borrowed money is not repaid, and the constant contact stops while you are called needy. When you pull away, they make promises, creating a push-pull cycle. Rebecca cites Stanford professor Robert Sapolsky's research on monkeys showing that intermittent, unpredictable rewards raised dopamine to levels comparable to cocaine. Mel compares it to a slot machine: the inconsistency is what creates addiction, which is why a smart, accomplished friend can be pulled into a trauma bond. Phase three is the discard, whether you leave or they do, where you become public enemy number one and a smear campaign begins; even covert narcissists drop the mask. Rebecca says you then have three options: stay, give them exactly what they want, or fight back, which she says you have to do.

Gaslighting, Moving Goalposts and the $2 Million Apology

Rebecca calls gaslighting one of the biggest tactics, named for the story in which a husband dims the gas lights to make his wife think she is crazy. Her example: a spouse announcing a trip with friends on your anniversary weekend and insisting you already agreed in a conversation that never happened. The biggest myth about negotiating with narcissists, she says, is that they just want to win. They also want to keep manipulating you and watching you squirm, so they keep moving the goalposts. Unless you threaten a source of supply more important to them than the coal-level supply of jerking you around, you will never be done. Mel recalls a client whose divorce dragged on five years and who told her he would rather pay his lawyer than his wife.

Rebecca's most striking story is the "$2 million apology." After 12 hours of mediation, a wife offered to waive about $2 million in alimony if her husband would sincerely apologize to her in private. He refused, because he wanted to keep her on a string every month. Only after Rebecca pushed him did he do it, and the alimony waiver went through.

What to Stop Doing and What to Say

Rebecca's steps are: don't run, make a U-turn, and break free. The first boundary can be simply refusing to be spoken to disrespectfully. She urges people to see the narcissist as a child having a tantrum on the floor, and reminds them that narcissists attach to people with a lot of value and devalue them precisely because they have so much. Stop defending yourself: never explain, justify or overshare. Instead, observe their behavior and let the words go by like dodgeballs hitting the wall.

Her disarming phrases include "I agree with you followed by agreeing that that is their opinion, for example I agree that that's your opinion in response to an insult. Others: Your triggers are not my responsibility," "I understand that's how you feel," "Your approach is not working for me," and suggesting you discuss it when they are less emotional. If you fear you are in harm's way, she says to remove yourself from the physical space. She also shares a saying: "if you don't want to be a doormat anymore, get up off the floor," because we train people how to treat us.

The SLAY Method: Strategy, Leverage, Anticipate, You

Rebecca's four-part framework is SLAY. S is strategy, beginning with a specific vision. "I just want peace is not a goal; instead, even with a parent, define how often you will see each other and what those visits look like. With an ex, rather than not panicking at school events, aim for sitting next to them, discussing your child, celebrating together and going out for pizza afterward. L is leverage, creating motivation for them to reach a resolution. Sometimes that means feeding their ego to get what you want, which Mel admits she already does; more often it means documentation, because their memory is faulty and a record of what they said gives you power. Rebecca calls this manipulating the manipulator" and says it is not unethical, just what works. If you are still in court five years later, she says, you have not found your leverage yet.

A is anticipate: know which type of narcissist you are dealing with, since each behaves differently in negotiations, and expect them to bait you. Y is you: standing in your authentic power, being on the offensive, and your mindset, which she says is 100 percent of winning. To people who insist they cannot win, she asks, "do you want to be right about that? Or do you actually want to win?" Mel's own two biggest shifts were visualizing the narcissist as an eight-year-old in a tantrum and pausing to ask what she wants and what she is willing to give to get it. Rebecca reminds listeners that only contracts, issues and terms are negotiable, never your self-worth.


Conclusion

This episode reframes dealing with narcissistic people from a defensive, draining ordeal into a strategic practice. Rebecca Zung explains narcissism as an emptiness born of childhood trauma that leaves people intellectually capable but emotionally stuck, driven by a constant need for supply. Understanding that helps you stop taking their behavior personally, recognize love bombing, gaslighting and triangulation, and see why they fear you more than you fear them. From there, her practical tools, calm disarming phrases, firm first boundaries, documentation and the SLAY framework, give listeners a way to protect themselves and still get what they need, even from a parent, ex or boss they cannot or will not cut off. As Mel puts it, the goal is to become the good witch in your own story and say to the narcissist: go away, you have no power here.


This is a summary of "Outsmart a Narcissist: A Proven 4-Step Plan to Take Your Power Back" from The Mel Robbins Podcast, giving you the GIST so you can decide if you want the REST. Listen to the full episode.

Mentioned in this episode

Some of these are affiliate links: if you buy through them, Perfect Summary is paid a commission, at no extra cost to you. As an Amazon Associate, Perfect Summary earns from qualifying purchases.

Get new The Mel Robbins Podcast summaries by email

The GIST of every new The Mel Robbins Podcast summary in your inbox, daily or weekly. Free, and you can unsubscribe any time.

Want the REST?

This is an independent summary. Listen to the full conversation from The Mel Robbins Podcast.

Full episode

More from The Mel Robbins Podcast